Dubai Islamic Bank launches DIB ‘alt’ to consolidate digital offerings

By Gloria Methri

Dubai Islamic Bank has announced the launch of DIB alt, a full-fledged digital umbrella brand to house all the bank’s digital offerings and capabilities under one roof.

DIB ‘alt’ is a comprehensive digital banking solution that integrates the bank’s extensive range of digital offerings and capabilities into one platform, providing customers with a seamless and hassle-free banking experience. The platform brings together more than 135 digital services via the DIB Mobile App, Online Banking, WhatsApp, and ATMs.

This one-stop shop enables customers to open a bank account in minutes, apply for personal finance or credit cards, remit money locally or internationally, make payments, and much more. It has been designed to simplify banking processes and enhance convenience for customers across various touchpoints.

Adnan Chilwan, Group Chief Executive Officer of DIB, said, “To remain digitally intelligent in today’s rapidly evolving world where technology is transforming industries and customer expectations are on the rise, a similar revolution is needed in the financial ecosystem to stay relevant. That is where DIB alt comes in – a simplified banking experience consolidating all digital capabilities of DIB under one umbrella brand. Going forward, all channels that are digitally enabled and products and services that are digitally fulfilled will fall within DIB alt.”

According to Chilwan, DIB ‘alt’ embodies a transformative leap towards digitalization, strongly supported by a customer-centric approach whilst aligning with the UAE’s vision for an advanced digital landscape.

“The end goal is to power our digital ambitions and position Dubai Islamic Bank as a formidable disruptor in the larger digital banking and financial landscape. DIB alt is effectively an alternate way of banking, and I am confident that it will be a game-changer for the industry,” he concluded.