Temenos launches secure Generative AI solutions for core banking

By Gloria Methri

Temenos has announced the launch of Responsible Generative AI solutions as part of its AI-infused banking platform. These secure solutions seamlessly integrate with Temenos Core and Financial Crime Mitigation (FCM), revolutionizing the way banks interact with their data and boosting productivity and profitability to realize substantial return on investment.

Temenos has invested extensively in R&D to support its AI initiatives, resulting in patented Explainable AI (XAI) solutions. The company is now extending its expertise to Generative AI for banking and with its AI-infused platform enabling banks to deploy AI solutions faster and safer.

With Temenos Generative AI, users can engage in natural language queries to generate unique insights and reports, reducing the time it takes for business stakeholders to access and unlock the power of crucial data.

Temenos Generative AI is transparent and explainable, allowing users and regulators to verify the results produced. Furthermore, with a robust permissions and access security framework, these solutions can transform efficiency, operations, and product management in banking. It addresses the main challenges banks face in deploying and integrating this type of technology with their existing data infrastructure while also addressing their data security and privacy concerns.

The new Generative AI solutions can be applied in customer and middle office operations or product development, enabling banks to create products in real time based on customers’ preferences. The new solutions help banks augment the power of their users and their expertise with the insights drawn from Explainable and Generative AI. They can be deployed as standalone for banks, connecting with their existing core systems with minimal integration. The solutions can be deployed on-premises, on any public or private clouds, or delivered via Temenos SaaS.

Prema Varadhan, President, Product and COO of Temenos, said, “We all use AI in our daily lives and benefit from personalized services and insight. Temenos Explainable AI offers transparent, auditable insights, while our Generative AI-infused platform delivers these insights instantly in an intelligent and personalized way. Temenos ensures responsible AI practices by providing explainability, security, safe deployment, and banking-specific capabilities. With our AI platform, banks can rapidly implement real-world use cases that enhance efficiency, boost profitability, and create hyper-personalized customer experiences.”

In core banking operations, Temenos Generative AI enhances user workflows, journeys, and day-to-day queries, enabling banks to revolutionize productivity in product creation and account management.

In Financial Crime Mitigation, Temenos Generative AI is empowering business users to extract intelligence from data using free text. It can also help managers unlock productivity information, providing pertinent insights tailored to each institution.