IBSi Sales League Table 2024

IBSi Sales League Table (SLT) is an annual benchmarking exercise conducted by IBS Intelligence that ranks global banking technology supplier-systems across 26 system categories based on the number of new customer contracts signed in a given calendar year. The SLT has been running for over two decades and is an industry-recognized barometer for financial technology supplier sales performance across the banking industry. The SLT originally started with five key back-office system areas and has now broadened to include front and middle office systems critical for a bank in the current context. Every year close to 100 leading global banking technology suppliers submit their nomination for SLT.

In addition to the 26 system categories, a domestic SLT is also ranked for domestic deals signed by local suppliers in India, UK, and the USA. Separately, IBSi also ranks the leading Islamic banking suppliers as part of the Islamic Banking SLT. To recognize a core system sale made to purely digital-only banks, IBSi introduced Pure-play Digital-only Segment SLT.

The categories covering conventional and emerging technology banking systems are:

Any banking technology supplier with a packaged software product whose functionalities align to the scope, as defined by IBSi, can participate in the process for any of the 26 categories of the SLT.

SLT only considers suppliers with a software product/solution, so anyone offering services such as implementation, testing or consulting for the defined 26 categories will not qualify for participation. Additionally, the product being sold must be to a bank or a financial institution and must offer a complete solution and not just a single niche module in the respective category. For example, a supplier selling only a single FATCA compliance module and submitting the deal under the “Compliance Management” category will not be considered since this is only a single niche module of a compliance management solution.

Supplier-solutions are ranked based on the number of new-name-customer wins by the suppliers in the reporting year, for that solution offering. This is in line with IBSi’s approach to ensuring an objective like-to-like comparison of all the solutions sales that qualify as international deals.
The ranking of SLT is based on the number of sales carried out and not determined by the deal value. We recognize that the value of the deal signed is confidential and contextual to the markets, is highly subjective and can remain unverified. The SLT is committed to being objective, and the ranking is based on verifiable information that serves the international community to relate to it as a barometer for the real performance of suppliers. Therefore, the basis of ranking is strictly based on verifiable and well-reported information, viz. the number of deals signed with new-name-customers.

In addition to the global Sales League Table, IBSi also ranks the leading Islamic banking suppliers as part of the Islamic Banking SLT. Hence, please indicate any sales that included Islamic Banking functionality by entering a Y in the relevant column to qualify for this category. During IBSi SLT 2020, IBSi also introduced Pure-play Digital-only Segment SLT, this category would recognize a core banking system (universal system, retail system, lending system) sale made to purely digital-only banks. Please select the type of bank as “digital-only bank” in case of a sale to digital-only bank to qualify for this table.

The deals that qualify for these two tables would be considered separately from the global SLT. For example, a core banking deal to a digital-only bank would qualify for both the retail banking category and digital core banking category.

IBSi understands the sensitivity of contracts being confidential. Hence for the client names that the participant would not like to be disclosed, we request them to mark that deal as “off-the-record,” in which case, the name of the client would not be disclosed by IBSi. Other details such as the country or quarter of signing may be included in the analysis and reference details that is published. IBSi retains the right to publish names of clients kept as blank or “on-the-record”.

Once the SLT participant submits their deals to IBSi, the research team carries out its verification process by cross-checking of all the claims, including with the previous years’ wins, with all known deals as profiled in IBSi reports, SalesVision and through secondary research; and then come up with a final total of qualified deals for each system. The team may reach out to the supplier during this process for additional proof/documentation to validate the deals.

Upon completing the verification process, the research team will send email communication to the participant attaching the final tally of qualified deals that will be considered for the SLT. The communication also includes a separate list of deals that did not qualify with comments/reasons appended to each. The email requires participants to confirm their acceptance of the list of qualified deals and allows them to contest the final tally of qualified deals within a specific time (typically a week from the email) with adequate proof and reasoning to be submitted for the disqualified deals. In the absence of any response from the participant within the stipulated time, the communicated tally of qualified deals is considered as final.

IBSI introduced the IBSI SLT LeaderBoard in 2021. The IBSI SLT LeaderBoard provides a comparison of past years’ performance with current year’s performance for top performing suppliers.

No, there is no cost attached for participating in the Sales League Table. However, IBS Intelligence has a right to use the data for analysis and publication purposes.

New names: Supplier-solutions are ranked only based on the number of new-name-customer wins by the suppliers in the reporting year. Deals signed with existing customers – either for incremental licenses or additional modules of the same product are not considered for the SLT as these are typically not based on international competitive bids. However, should the supplier be able to evidence that a particular deal was based on an RFP based competitive bidding process, IBSi would consider the same for the SLT.

Additionally, SLT 2024 is strictly based on deals that were signed during the calendar year 2023. Only deals that were signed between January 2023 to December 2023 will be considered as part of the submission.

International deals: The SLT ranks international sales, and therefore considers deals that have been participated with an international RFP / competitive suppliers from international deals as the basis for consideration. A deal that has been signed by a local supplier with a domestic institution would not qualify to be considered as an international deal, unless evidence is provided to prove that the competitive bid was with international / global suppliers competitive participation. (Please note, a separate Domestic SLT is also being ranked for domestic deals signed by local suppliers in US, UK and India as a separate category.)

Banking sector focus: The IBSi Sales League Table only includes sales made to banks or financial institutions. Sales to Non-banks would not be considered in league table. Insurance & Asset Management Company deals will be considered only for Private Banking, Investment & Fund management, Compliance, Risk management and CRM.

Single Representation: Same deal cannot be represented in multiple categories (for example, a universal banking system sale cannot be double counted for a wholesale or a retail banking system sale). However, within the same category, if a supplier has two different solutions sold, each of those solution sales will need to be presented as a separate submission.

The IBSi Sales League table is focused primarily on banks and financial institutions. Sales made in the categories related to insurance companies, AMCs, or such financial institutions (viz. Private Banking, Investment Management / Fund Management, Compliance Management, Risk Management and CRM) would also be considered as part of the SLT.

In addition to the global Sales League Table, IBSi also runs a Domestic Sales League Table for select countries or regions where the number of domestic institutions addressed by local suppliers is high and avoids skewing of the global SLT deals. The Domestic Sales League Table is presently ranked for 4 regions – the US, UK, and India. These tables consider only suppliers domiciled in that country and only count their respective domestic deals (deals signed with local banks / FIs).

Regarding concern around domestic deals being split between the Global Sales League Table and the Domestic Sales League Table, the participant can choose to retain all their deals in the Domestic Sales League Table, so that their deals are not split between the two tables.

IBSi SLT evaluation panel would be evaluating the quality and nature of the submissions made. The panel would make an informed decision on the banks that need to be contacted for necessary validations and/or confirmations. This would be determined, among other factors, based on the supporting documentation provided, information validated in the public domain, and the existing knowledge base with IBSi. The panel reserves the right to contact the banks quoted in supplier submissions. In any case, please note that IBSi team would keep the supplier informed before formally connecting with the relevant contact person at the bank, as referred in the submission details.

We seek each year to do some analysis on the overall value of the back-office systems market. The value of the deal will not be published, although it will be used for analysis purposes. Suppliers are encouraged to provide an approximate value of the deal, for reference benchmarking purposes. However, please do note, this is completely voluntary.

IBSi recognises the SLT winners across the various categories. This includes the top 2 leaders from the following SLT categories:

1. Global Sales League Table (SLT) Leaders:

1. Universal Banking | Core
2. Retail Banking | Core
3. Digital Banking Channels
4. Wholesale Banking | Treasury & Capital Market
5. Wholesale Banking | Transaction Banking
6. Private Banking & Wealth Management
7. Lending | Retail
8. Lending | Corporate
9. Investment & Fund management
10. Payment Systems | Wholesale
11. Payment Systems | Retail
12. Card Management
13. Risk Management
14. Compliance Management
15. CRM
16. Loyalty Management
17. Quality Assurance & Testing Platform
18. Cyber/Digital Security
19. InsurTech
20. Data Warehouse & Business Intelligence
21. Enterprise Reconciliation
22. Conversational Banking
23. Process Automation/ BPM
24. Robotic Process Automation (RPA)
25. Document Management Systems
26. Procurement/ Vendor Management

1. Domestic Sales League Table (SLT) Leaders:
2. Domestic SLT Leader – India
3. Domestic SLT Leader – USA
4. Domestic SLT Leader – UK

• Overall Global Leader

32. Overall Global Sales Leader – Product Breadth (across all products)
33. Overall Global Sales Leader – Geographical Spread (max no. of countries)

IBSi reserves the right to add / remove categories / sub-categories based on the analysis of the submissions.