M&T Bank taps nCino & Rich Data Co. to manage credit risk and loan performance

By Gloria Mathias

nCino, Inc., a cloud banking for global financial services, has announced that M&T Bank Corporation is integrating nCino’s Continuous Credit Monitoring Solution into its operations. The solution is powered by nIQ and leverages Rich Data Co’s (RDC) AI decisioning platform.

nCino’s Continuous Credit Monitoring Solution leverages RDC’s explainable AI platform and is designed to bring transparency to every decision. It gives M&T more comprehensive insights into cash flow health, credit risk, and lending opportunities at both the customer and portfolio levels. This will enable M&T to detect more early warning signs and have access to additional data when making decisions throughout the customer relationship lifecycle.

“M&T Bank is committed to delivering enhanced credit risk management solutions to our Commercial and Business Banking clients, leveraging data to drive additional automation and provide intelligent, actionable insights,” said Nicholas Batyko, Engineering Director, M&T Bank.

“By adopting nCino’s Continuous Credit Monitoring Solution, we are further enhancing our ability to manage credit risk through the automation of early warning indicators. This scalable capability will provide insights to our employees to drive even more timely and tailored banking experiences,” said Sarah Hudak, Director of Credit Product Delivery at M&T Bank.

nCino’s solution, enriched by RDC’s AI technology, streamlines early warnings and customer reviews and uncovers new, lower-risk lending opportunities.

“Partnering with nCino and M&T Bank to bring this innovative solution to life has been a rewarding experience,” said Julian Bloomfield, Chief Revenue Officer at RDC. “Our AI-driven platform forecasts future serviceability, enables deeper, more meaningful banker-customer interactions and greatly improves credit outcomes. This collaboration showcases the potential of joint efforts in enhancing efficiency and innovation in the banking industry, ensuring superior service delivery to customers.”

Through this collaboration, nCino is setting a new standard in how financial institutions manage credit risk. “Our goal is to transform the approach to credit risk management, moving it from a reactive to a proactive stance,” said Sean Desmond, Chief Product Officer at nCino. “nCino not only streamlines operations by automating previously manual tasks but also bridges the gap between ambition and achievement by providing real-time, actionable insights that empower strategic decision-making.”