Fiserv improves digital banking experiences through enhanced Digital capabilities

By Pavithra R

Fiserv, a leading global provider of financial services technology solutions, has introduced enhanced Fiserv Digital capabilities for integrated digital banking and card management.

The enriched, mobile-first suite will enable financial institutions (FIs to offer their consumer and business customers an industry-leading digital banking experience designed for the way people expect to engage with their FI and meet the growing demand for a unified, seamless customer experience across mobile and online channels.

To introduce these new capabilities, Fiserv has moved swiftly to integrate 2 recent acquisitions, OnDot and SpendLabs, as part of its leading digital banking solution set. The result is a mobile-first experience that helps FIs drive card acquisition, usage and growth through a single, unified platform for consumers and small and mid-sized business (SMB) cardholders and enables expense and business card management.

” Our enhanced digital capabilities are a proof point of our commitment to innovate and rapidly unlock additional value for our clients through the delivery of the best-in-class capabilities that their customers expect from them today. Financial institutions of all sizes will be able to provide a combination of differentiated mobile-first banking and card services that only Fiserv can uniquely deliver, and we’re proud to be helping our clients enable their customers to experience digital in a way that changes the game for everyone,” said Frank Bisignano, President and Chief Executive Officer of Fiserv. 

The enhanced Fiserv Digital capabilities will elevate debit and credit card services available to FIs by enabling instant digital issuance, enriched transaction and spending insights, instant wallet provisioning, and digital self-service. The firm will unify expense and business card management within a single platform for mobile and online channels. New mobile first capabilities combined with rich expense detail will also give businesses greater control and flexibility on a daily basis. Clients who rely on Fiserv for core account processing platforms and card services solutions will benefit from an enriched suite of digital capabilities through a dramatically enhanced Mobiliti from Fiserv solution. The company has plans to extend the capabilities to other Fiserv online and mobile banking platforms in the near term.

“Experiences are the new currency of customer loyalty, with consumers and small and mid-sized businesses demanding mobile-first solutions to manage their cards and expenses quickly, easily and conveniently – and with a human-centered design – across different banking activities and channels. Driving world-class, digital customer journeys is an imperative for our clients, and these new capabilities will allow them to create even greater, differentiated value for consumer and business customers,” said Byron Vielehr, Chief Digital and Data Officer at Fiserv.

Established in 1984, Fiserv is a global provider of payment and financial services technology. The FinTech company aspires to move money and information in a way that moves the world. The Firm is a member of the S&P 500 Index and the FORTUNE 500 and is among FORTUNE World’s Most Admired Companies.