Jack Henry’s private cloud selected by Keesler Federal Credit Union

By Joy Dumasia

Jack Henry & Associates is a leading provider of technology solutions and payment processing services primarily for the financial services industry. Its Symitar division announced that long-time Jack Henry client, Keesler Federal Credit Union, has migrated its core to Jack Henry’s private cloud environment.

The $3.7 billion-asset credit union is headquartered in Biloxi, an area that has experienced several major hurricanes of late, including Zeta and Katrina. Keesler Federal selected Jack Henry’s hosted model to alleviate its staff’s stress of performing updates 4-5 times a year and moving data between two physical centres for continuity planning.

This model increases the credit union’s delivery channels, making constant, uninterrupted connectivity happen at multiple points, especially if an event occurs. 60% of Jack Henry’s credit union core clients have selected a hosted model including institutions ranging from $20 million to $4.3 billion in assets.

Jason MacDonald, Chief Information Officer of Keesler Federal, said, “I’ve always followed the saying ‘do what you do well and often, and it’s held true in our decision to migrate our credit union’s core. Managing our hardware onsite wasn’t our core competency; our team should be focused on offering better products and services to improve the member and staff experience. With Jack Henry’s private cloud, we maximize resources, enhance technology, and can rest assured that we will be available to help our community in their time of need. We are committed to providing to the financial needs of our more than 270,000 members worldwide, and that service begins at home.”

Recently, IBS Intelligence reported that Jack Henry & Associates, a leading provider of technology solutions and payment processing services primarily for the financial services industry, has announced that TruStone Financial Credit Union is leveraging its Symitar division’s open technologies to maintain a personal touch with members throughout its merger and beyond.