BTK Bank taps Sopra Banking Software for its digital banking suite

By Gloria Methri

Tunisian BTK Bank has strengthened its partnership with Sopra Banking Software (SBS) to implement its SBP Digital Banking Suite. The adoption of this innovative solution will enable the bank to accelerate its presence in the digital banking services market.

“The integration of the SBP Digital Banking Suite is a crucial step in our strategic transformation plan. It will consolidate our service offerings while ensuring a fully digital and optimal customer experience,” said Lassaad Ben Romdhane, CEO of BTK Bank.

“The services of the SBP Digital Banking Suite will be accessible in a secure environment thanks to the implementation of a ‘zero trust’ security model and a microservices architecture,” explained Zied Fatnassi, Chief Information Officer of BTK Bank.

The SBP Digital Banking Suite is an open digital engagement platform equipped with modular features that offer an omnichannel customer experience. Integrated with modern technologies, it simplifies customers’ digital journeys and offers a fully digital user experience.

The SBP Digital Banking Suite will also help improve BTK Bank’s customer satisfaction by meeting current digital standards. Furthermore, its ease of integration with BTK Bank’s ecosystem, its technological partners, and FinTechs will foster the development of an extensive range of banking services.

Finally, the use of the SBP Digital Banking Suite will provide the bank with a flexible and scalable platform, leveraging the latest technologies, such as low-code/no-code configuration and workflow settings. The comprehensive and modern banking platform provided by SBS will allow BTK Bank to consolidate its service offerings while ensuring an optimal customer experience.

“We are proud to have been with BTK Bank for over 10 years. Today, the deployment of the SBP Digital Banking Suite marks an important milestone in the evolution of our partnership and confirms our shared commitment to continually offering more innovative services to our clients,” said Hassan Nasser, Chief Innovation Officer at Sopra Banking Software.

“BTK Bank, as a long-term partner, already benefits from the SBS Core Banking system. Today, the bank takes a new step and is now able to comprehensively meet its clients’ needs, offering complete end-to-end support,” noted Karim Ben Hajel, Head of Client & Growth North Africa at Sopra Banking Software.