Daiwa Capital Markets Europe selects Delta Capita for CLM service

By Gloria Methri

Delta Capita has been selected by Daiwa Capital Markets Europe, the investment banking subsidiary of Daiwa Securities Group Inc., to provide its fully managed Client Lifecycle Management (CLM) service to the investment bank.

Delta Capita’s managed CLM service combines CLM technology and teams of expert KYC analysts to provide a fully managed service to the finance industry. This reduces operational costs and improves efficiency while enabling financial institutions to comply with their regulatory obligations.

The managed CLM service covers the full client lifecycle, from initial onboarding to AML, KYC risk assessment, screening, compliance with global regulations, ongoing monitoring, periodic review cycles and offboarding.

Joe Channer, CEO of Delta Capita, said, “We are delighted to welcome Daiwa Capital Markets Europe onboard as a new client of our managed end-to-end CLM service. This is a further endorsement of Delta Capita’s global CLM capabilities and follows on the heels of our recent acquisition of LSEG’s CLM technology. We look forward to working with Daiwa to form a lasting, fruitful relationship between our companies.”

Megan McDonald, Chief Executive Officer of Daiwa Capital Markets Europe, said, “With international investors currently looking to increase their exposure to Japan, it is crucial that we can provide a best-in-class service to clients to help them meet their objectives. Following a thorough review of options in the market for a managed CLM service, we decided to contract with Delta Capita. Their experience in providing managed services, particularly in CLM, gives us great confidence that we can continue to respond to the resurgence of European interest in Japan and continue to support our client base across the region.”