Siam Commercial Bank taps Sunline to modernize Core Banking System

By Gloria Mathias

Siam Commercial Bank has announced a partnership with Sunline, a global provider of banking technology services, to modernize the core banking system and enhance the customer experience.

The partnership with Sunline aims to revamp the IT architecture for SCB’s core banking system modernization to deliver better financial transaction processing performance for deposits and loans with enhanced efficiency, stability, security, and scalability to cater to an ever-increasing number of transactions.

This partnership will enable SCB to quickly offer tailored financial solutions to individual customers and corporate clients.

Kris Chantanotoke, Chief Executive Officer of SCB, said, “We are aware of changes in the financial landscape and consumer behaviours in the digital age. The exponentially increasing volume of transactions reflects this via digital channels, combined with our confidence in the enormous potential of digital transformation that will help drive business growth and enhance the customer-centric digital banking experience, along with our Digital Bank with Human Touch” strategy.”

“The partnership will lead to the modernization of SCB’s core banking system to deliver better financial transaction processing performance, such as deposits and loans with enhanced efficiency, stability, security, availability, and scalability to cater to an ever-increasing number of transactions 24/7. Not only will this strengthen SCB’s core IT infrastructure, but it will also set a new benchmark for the finance industry on both the domestic and global levels, as we are committed to delivering excellence in the customer experience,” added Chantanotoke.

Avy Lim, Group Executive Vice President of Shenzhen Sunline Technology and Deputy Chairman of Sunline Holding, added, “As a provider of banking IT solutions and services with over two decades of experience, we are committed to creating financial industry-focused solutions for the future world. We are honoured to partner with SCB. This is our first key step as a tech partner from China, partnering with SCB on its core banking system modernization to enhance its efficiency. This partnership is a testament to our commitment to developing advanced banking IT solutions and revolutionizing the banking landscape as we bring Thailand’s core banking infrastructure to the forefront of global banking excellence.”