Western Union, GraceKennedy & Lynk to expand remittance services in Jamaica

By Delisha Fernandes

Western Union has announced the integration of GraceKennedy’s GKOne mobile application and Lynk mobile wallet.

This integration aims to offer customers in Jamaica an improved remittance experience. Jamaicans can access Western Union money transfer services via GraceKennedy’s GKOne mobile wallet app and Lynk’s mobile wallet app, providing customers with the option to receive funds digitally.

Through this, individuals receive instant access to funds 24/7, from anywhere, with the inclusion of the two Jamaican mobile wallets complementing the more than 200 Western Union retail locations across the region, and the direct-to-bank account service available to receive funds.

Don Wehby, Group CEO of GraceKennedy (GK), said, “GK is pleased to facilitate this innovative advancement in financial technology and customer service. This initiative aligns with our commitment to providing exceptional value and convenience to our customers across Jamaica and the broader Caribbean region, in keeping with our vision of being the number one Caribbean brand in the world by 2030.”

Remittances sent to the island provide essential financial support and are a significant contributor to Jamaica’s economy. Western Union, GraceKennedy and Lynk collectively share a mission to increase consumer access to digital financial services. By integrating Western Union’s global money transfer services into GKOne and Lynk, customers now benefit from additional choice, convenience and speed at which they can receive money from abroad.

“GraceKennedy has been pivotal in our global digital expansion strategy, both through the launch of the GKOne app, and allowing us to welcome Lynk and their mobile wallet to our network,” said Rodrigo Garcia Estebarena, President, Western Union North America and Latin America. “Through GraceKennedy, these new connections ensure we continue meeting the needs of those who trust us. These alliances are about bridging the digital and physical worlds at an unmatched scale across Jamaica.”

By providing an alternative to traditional banking and cash pickups, this collaboration is another significant step delivered by Western Union and GraceKennedy toward increasing financial inclusion in Jamaica, fostering increased accessibility to financial services across a broader customer base, including those in remote areas.