Zoho unveils ‘Zoho Billing’ to offer seamless billing facilities for SMEs

By Gloria Mathias

Zoho, a global technology company headquartered in Chennai, has announced Zoho Billing, an expanded version of its current application, Zoho Subscriptions. Zoho Subscriptions evolved into Zoho Billing, a full-fledged billing software that solves any level of billing complexity for SMEs.

Zoho Billing, built specifically for growing businesses, is a multifaceted billing solution that allows users the flexibility to experiment with pricing and the ability to go to market swiftly.

Subscription-based businesses are exploring traditional sales methods, while companies that used to focus on one-time sales are considering tiered subscription plans. This evolution necessitates a comprehensive billing solution that supports businesses with their constantly evolving strategies.

“Today’s dynamic environment demands businesses to be more experimental and adaptive in their pricing strategies. Unfortunately, SMEs don’t have many choices when it comes to a comprehensive billing solution, and this is where Zoho Billing stands out,” said Sivaramakrishnan Iswaran, Global Head, Zoho Finance and Operations Suite. “Zoho Billing helps businesses to be proactive by offering them complete control of their billing processes, helping them act fast on opportunities, and serving as an important touchpoint for customers, thereby providing them a competitive edge.”

Zoho Billing boasts a user-friendly UI with versatile billing functionalities like estimates, retainer invoicing for advance payments, one-time or flat-fee billing, project billing, expense billing, and Quote-to-Cash (Q2C).

Businesses can also leverage features like consolidated billing, metered billing, online payment collection and record offline payments. Businesses selling mobile app subscriptions through app stores like Apple’s AppStore or Google Play store can integrate their billing, maintaining a unified backend across selling channels.

The product also integrates with other apps in the Zoho ecosystem such as Zoho Books for accounting, Zoho Inventory for inventory order management, Zoho CRM for customer relationship management, and Zoho Analytics for advanced analytics.

Additionally, It also offers built-in integration with third-party applications like Slack, Zendesk, and Dropbox to cater to different business needs, and sync billing data contextually. For advanced or custom needs, businesses can use APIs and Webhooks to connect with any other applications.