Backbase provides PBB Deutsche Pfandbriefbank with new client portal

By Joy Dumasia

Backbase has supported real estate financing leader PBB Deutsche Pfandbriefbank (PBB) to introduce its new client portal powered by the digital banking technology provider’s Engagement Banking platform.

PBB Deutsche Pfandbriefbank has been able to digitize its processes further, create new efficiencies, and empower its development and business teams with a new portal that will facilitate innovation and customer service.

Leveraging the digital sales capabilities of Backbase’s Engagement Banking platform, PBB’s portal digitizes the interface between the bank and its clients. The portal’s major benefits are a digital workflow, higher transparency over the entire credit application process, and improved document management.

Backbase’s accelerators are flexible and scalable, empowering PBB’s developers to continually innovate the bank’s solutions and enhance the end-user experience. PBB and Backbase are working together to deliver a best-in-class customer-centric approach.

Gert Krouwel, Head of the client portal project at PBB, comments: “We are delighted to have further digitized parts of our processes and solutions. The flexibility of Backbase’s platform, which we can easily build on internally, made them the obvious choice as we embarked on our digital transformation. And the culture fit with the team at Backbase made the collaboration a natural and seamless venture.”

Frank Uittenbogaard, Backbase’s Regional Vice President, Europe, adds: “We have been thoroughly impressed by PBB’s dedication to optimizing both user and employee experience and are thrilled to be partnering with them to enhance their offering. PBB’s implementation of our technology demonstrates its flexibility, adaptability and innovative spirit, and we are excited to see how they continue to scale its use within their organization to bring further improvements to their operations.”

Recently, IBS Intelligence reported that 365.bank announced that it had selected Engagement Banking technology provider Backbase in conjunction with Mambu, the SaaS banking platform, to power its digital transformation. The collaboration will see 365.bank leveraging Backbase and Mambu’s combined technology, strategically transforming from “mobile-first” to full service and omnichannel bank.